User manual Kwikset SmartCode 911 (English (2024)

manualKwikset SmartCode 911
User manual Kwikset SmartCode 911 (English (1)

©2015 Spectrum Brands, Inc.

Programming and Troubleshooting Guide

Mastercode 2

Troubleshooting: Locked Turnbutton 6

Troubleshooting: Keypad 7

Troubleshooting: Battery 8

Battery FAQ 9

62815 / 01

1 / 9

Technical Support







View the manual for the Kwikset SmartCode 911 here, for free. This manual comes under the category not categorized and has been rated by 2 people with an average of a 6.5. This manual is available in the following languages: English. Do you have a question about the Kwikset SmartCode 911 or do you need help?Ask your question here

User manual Kwikset SmartCode 911 (English (2)

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Number of questions: 7


JayMarch 1, 2020

I have had my Smartcode 911 installed for 2 or 3 years and have been happy, however recently it stopped functioning. The exterior handle will not turn the interior handle and retract the catch to open the door. I'm forced to use the key to manipulate the catch to open the door. Can you help?

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GregJanuary 5, 2021

Why will the door lever not disengage after putting in the code hitting the quickset button and getting a green light I can open the door but the lever stays engaged. It will mark disengage. Making the lock useless. How do I fix this

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Matthew WaymanMarch 3, 2021

My unit is going through batteries quickly (approximately a set every 2 weeks). I've determined this by the flashing red light on the inner door. Any ideas on why this is happening?

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Perry AdamsOctober 22, 2023

Can the Kwikset Smartcode 911 be set to automatically lock after 20 seconds?

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AngelFebruary 5, 2024

Lock is not working with codes put new batteries in still does not work

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Lourdes January 13, 2020

I can’t program my kwikset 911

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JayMarch 1, 2020


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User manual Kwikset SmartCode 911 (English (3)

User manual Kwikset SmartCode 911 (English (4)

User manual Kwikset SmartCode 911 (English (5)

User manual Kwikset SmartCode 911 (English (6)

User manual Kwikset SmartCode 911 (English (7)

User manual Kwikset SmartCode 911 (English (8)


The not categorized Kwikset SmartCode 911 is a smart door lock designed to provide added security and convenience for your home. This product includes a single unit and comes with a user manual for easy installation and usage.As a smart door lock, the Kwikset SmartCode 911 allows you to lock and unlock your door using advanced technology. It offers a keyless entry option, eliminating the need for traditional keys, and instead utilizes keypad entry. This feature can be particularly useful for those who frequently forget or misplace their keys.The SmartCode 911 is a product specifically designed to enhance the security of your home. By utilizing a unique combination or code, it ensures that only authorized individuals can access your property. This can give you peace of mind knowing that your home is protected against unauthorized entry.Constructed with high-quality materials, this smart door lock is built to withstand the test of time. It is designed to be durable and reliable, ensuring that it consistently operates effectively. The sleek and modern design of the SmartCode 911 blends seamlessly with your existing door hardware, adding an aesthetic appeal to your home's entrance.In conclusion, the not categorized Kwikset SmartCode 911 is a user-friendly and secure smart door lock that offers keyless entry and enhanced home security. With its durable construction and elegant design, it provides a reliable and aesthetically pleasing solution for protecting your home.

ModelSmartCode 911 | 911TNL 11P SMT
Productnot categorized
FiletypeUser manual (PDF)
Product typeSmart door lock
Packaging content
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Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Kwikset SmartCode 911 below.

My Kwikset SmartCode 911 seems to be losing power frequently. What could be causing this?

If your lock is losing power frequently, it could be due to low battery levels. Ensure that you are using fresh, high-quality alkaline batteries and replace them if needed.

Is it possible to program multiple user codes on my Kwikset SmartCode 911?

Absolutely! You can easily program up to 16 unique user codes on your SmartCode 911 lock, allowing convenient access for different individuals.

I'm experiencing difficulty in resetting my master code. What can I do to resolve this issue?

To reset your master code, try performing a factory reset by removing the batteries, pressing and holding the program button for 10 seconds, then reinserting the batteries while still holding the button. This should restore the master code to its default setting.

My Kwikset SmartCode 911 doesn't seem to be responding to any input. What steps should I take?

If your lock appears unresponsive, first check that the batteries are properly installed and have sufficient charge. If the issue persists, try resetting the lock by removing the batteries, waiting for a few minutes, and then reinserting them.

Can I install my Kwikset SmartCode 911 on a left-hand or right-hand door?

Certainly! The Kwikset SmartCode 911 is designed to be reversible and can be installed on both left-hand and right-hand doors. Simply follow the installation instructions provided to ensure proper orientation.

Does the Kwikset SmartCode 911 come with a manual?

Yes, the Kwikset SmartCode 911 comes with a manual. This is beneficial for the user as it provides instructions and guidance on how to properly install and use the smart door lock.

Is the Kwikset SmartCode 911 a smart door lock?

Yes, the Kwikset SmartCode 911 is a smart door lock. This means that it offers advanced features such as keyless entry, remote access, and integration with smart home systems.

How many units of the Kwikset SmartCode 911 are included in the package?

The package includes one unit of the Kwikset SmartCode 911. This is standard for most smart door lock products and is sufficient for securing one entry point in a home or building.

Is the manual of the Kwikset SmartCode 911 available in English?

Yes, the manual of the Kwikset SmartCode 911 is available in English .

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